PRIVACY POLICY

CommexAfrica.com

Last Updated: 08/01/2026

CommexAfrica.com (“Commex Africa”, “we”, “us”, or “our”), operated by Commodity Exchange and Supply Chain Limited (CESCL), is committed to protecting your privacy and ensuring the security of your personal and business information.

This Privacy Policy explains how we collect, use, disclose, and protect information obtained from users of our platform.

1. INFORMATION WE COLLECT

a. Personal & Business Information

We may collect:

• Full name
• Business name and registration details
• Email address
• Phone number
• Business address
• Identification documents (for verification)
• Banking or payment-related details (processed securely via third-party providers)

b. Transaction Information

• Orders, trades, and transaction history
• Verification and quality control requests
• Communication between buyers and sellers

c. Technical & Usage Data

• IP address
• Browser type
• Device information
• Pages visited and usage behavior
• Cookies and tracking technologies

2. HOW WE USE YOUR INFORMATION

We use collected information to:

• Create and manage user accounts
• Facilitate transactions and marketplace operations
• Provide verification, sourcing, quality control, and analytics services
• Process payments and commissions
• Improve platform functionality and user experience
• Communicate updates, notices, and service information
• Comply with legal and regulatory obligations
• Prevent fraud and enhance security

3. LEGAL BASIS FOR PROCESSING (NDPR & GDPR-ALIGNED)

We process data based on:

• User consent
• Contractual necessity
• Legal obligations
• Legitimate business interests

4. COOKIES AND TRACKING TECHNOLOGIES

Commex Africa uses cookies to:

• Enhance platform performance
• Analyze traffic and user behavior
• Personalize user experience

Users may control cookies through browser settings. Disabling cookies may limit some features.

5. DATA SHARING AND DISCLOSURE

We may share data with:

• Trusted third-party service providers (payments, logistics, verification)
• Regulatory authorities when legally required
• Professional advisers (legal, audit, compliance)

We do not sell personal data to third parties.

6. THIRD-PARTY SERVICES

The platform may integrate third-party services. Commex Africa is not responsible for the privacy practices of external platforms. Users are advised to review third-party privacy policies.

7. DATA SECURITY

We implement:

• Secure servers and encryption
• Access control mechanisms
• Regular system monitoring

Despite best efforts, no digital system is completely secure. Users acknowledge inherent risks.

8. DATA RETENTION

We retain personal and business data only as long as:

• Necessary for service delivery
• Required by law or regulation
• Needed to resolve disputes or enforce agreements

9. USER RIGHTS

Users have the right to:

• Access their personal data
• Request corrections or updates
• Request deletion (subject to legal obligations)
• Withdraw consent
• Object to certain data processing

Requests can be made via the contact details below.

10. CHILDREN’S PRIVACY

CommexAfrica.com is a B2B platform and does not knowingly collect data from persons under 18 years.

11. INTERNATIONAL DATA TRANSFERS

Data may be processed or stored outside Nigeria where necessary. We ensure appropriate safeguards are in place.

12. CHANGES TO THIS POLICY

Commex Africa reserves the right to update this Privacy Policy. Changes will be posted on this page with a revised date.

Continued use of the Platform constitutes acceptance of the updated policy.

13. CONTACT INFORMATION

For privacy-related inquiries or requests:

Commodity Exchange and Supply Chain Limited (CESCL)

DSTV Office Complex ,

Alao Akala , Express Way
Ibadan, Oyo – State. Nigeria. commex.africa@gmail.com
https://commexafrica.com